Latent Workers Privacy Policy

1. Introduction

Latent Workers is an AI SaaS provided by Rocketship Pte. Ltd. (referred to as “we”, “us”, or “our”). This Privacy Policy sets forth the types of information we collect from you, how we use it, and the steps we take to protect your privacy.

2. Information We Collect

2.1. Information You Provide. When you create an account with Latent Workers, we collect certain information, such as your name, email address, and password.

2.2. Log Data. When you use Latent Workers, we collect log data, including your IP address, browser type, and the pages you visit.

2.3. User Content. When you use Latent Workers to automate tasks, you may submit, upload, or make available content (collectively, “User Content”). We collect and store your User Content to provide Latent Workers.

2.4. Server Content Data. We store all User Content data encrypted on our servers and take reasonable measures to protect it from unauthorised access, use, disclosure, or destruction.

2.5. Cache Data. We use a cache to store the chat message memory of Latent Workers to deliver contextual responses. This cache data is deleted once new messages come in.

3. How We Use Your Information

3.1. To Provide Latent Workers. We use the information we collect from you to provide Latent Workers, including to process and execute your task automation.

3.2. To Improve Latent Workers. We may use our collected information to improve Latent Workers, including identifying and fixing bugs, optimising performance, and developing new features.

3.3. I would like to communicate with You. We may use the information we collect to inform you, including sending you updates, alerts, and other information related to Latent Workers.

4. How We Share Your Information

4.1. With Your Consent. We may share your information with third parties if you have given us your consent to do so.

4.2. For Business Purposes. We may share your information with our service providers or partners for business purposes such as data analysis, customer support, or marketing.

4.3. For Legal Reasons. We may disclose your information if reasonably necessary to comply with a law, regulation, legal process, or governmental request.

5. Security of Your Information

5.1. Technical Measures. We take reasonable technical and organisational measures to protect your information from unauthorised access, use, disclosure, or destruction.

5.2. No Guarantee. While we take steps to secure your information, no data transmission or storage system can be guaranteed 100% secure.

6. Your Choices and Rights

6.1. Accessing Your Information. You may access, update, or delete your account information anytime by logging into your account.

6.2. Right to be Forgotten. You have the right to request that we delete your personal information, subject to certain exceptions prescribed by law.

7. Changes to This Privacy Policy

7.1. Changes. We may make changes to this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or emailing you.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].